OUR STORY
mission
At HAY, we believe that wellbeing starts with a simple question: How Are You? This small, yet powerful, phrase reflects our mission to create a space where people feel truly heard and supported to thrive.
HAY was born from a shared recognition of the growing need for accessible mental health and wellbeing support.
Faced with long NHS waiting lists and a lack of contemporary wellness and mental health care options, we envisioned creating a space where individuals could receive timely, effective support in a welcoming and therapeutic environment.
MEET YOUR THERAPIST
Gillian
McLaughlin
Gillian is a highly experienced wellbeing professional with over 20 years of expertise in supporting individuals through trauma, adversity, and life’s challenges. A registered social worker, she has spent the past decade working as a Wellbeing Advisor in higher education, helping students navigate mental health, stress, and personal growth.
Gillian specializes in Clinical Hypnotherapy, Emotional Freedom Technique (EFT), mental health mentoring, and somatic massage, offering a holistic approach to emotional and physical wellbeing. She is passionate about the mind-body connection and integrates neuroscience-backed techniques into her practice to help clients achieve deep and lasting change.
Beyond her therapeutic work, Gillian is fascinated by the relationship between home and mental health. As a professional home organizer and stylist, she helps people create spaces that support their wellbeing, recognizing that a cluttered home often mirrors a cluttered mind. Her approach combines practical organization with emotional support, helping clients feel more in control of their surroundings and, ultimately, their lives.
With a bubbly and engaging personality, Gillian brings warmth, enthusiasm, and professionalism to every session. She is deeply committed to empowering others, creating safe spaces for transformation, and making wellness accessible and achievable for all.
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BA (Social Policy) BA (Social Work) Robert Gordon University
Dip.ACHMT Diploma in Advanced Clinical Hypnosis and Mind Therapies.
HPD Hypnotherapy in Practice Diploma.
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SSSC - registration number 2041444
NCH National Council for Hypnotherapy
BIH British Council for Hypnotherapy
CNHC - Complementary and Natural Healthcare Council
PVG - Disclosure Scotland
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Trained with The Scottish Academy of Hypnosis and Mind Therapies. -
Caroline
Roden
Caroline is a Solution Focused Hypnotherapist, qualified coach, and former primary teacher, with a passion for helping people create positive change in their lives. She earned her BEd from Edinburgh University and spent years teaching, including working closely with children with Autism, where she developed a deep understanding of neurodiversity and the power of a supportive, solution-focused approach.
Her dedication to personal growth led her to gain a Coaching Diploma before training as a Solution Focused Hypnotherapist with the Clifton Practice. This blend of education, coaching, and therapy gives her a unique perspective in helping clients move forward with confidence and clarity.
At HAY, Caroline provides a safe, supportive space where clients feel empowered to make meaningful, lasting changes. Her sessions focus on what’s working well, helping individuals build on their strengths and take positive steps toward the future they want.
What makes Caroline different? She brings warmth, understanding, and deep respect for every client’s unique journey. Her approach is compassionate, practical, and focused on real progress, ensuring clients leave each session feeling lighter, stronger, and more in control.
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B(ed) Batchelor of Education, Edinburgh University
Dip. Coaching
HPD - Hypnotherapy in Practice Diploma
DSFH Diploma in Solution Focused Hypnotherapy.
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NCH National Council for Hypnotherapy
AFSFH Association for Solution Focused Hypnotherapy
PVG - Disclosure Scotland
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Trained with Clifton practice.
OUR VALUES
Compassion
We approach every client with empathy, understanding, and genuine care, creating a safe and supportive environment for healing.
Personalisation
Every service is bespoke, tailored to meet the unique needs of each client, ensuring holistic, individualised support.
Integrity
Transparency and ethical practice underpin all our actions, along with maintaining confidentiality and building trust.
empowerment
We strive to empower clients by fostering self-awareness, self-care, and personal growth, helping them unlock their full potential.
innovation
We continuously evolve, staying informed about the latest therapeutic practices and wellness trends to provide the best possible care. We deliver professional services that prioritise client wellbeing, using cutting-edge therapeutic modalities.
inclusivity
We create a welcoming, non-judgmental space where everyone feels valued, respected, and supported regardless of their background.
JOIN THE TEAM
If you would like to join our growing team of therapist at HAY please fill in the form and we will be back in touch very soon.